Web Browsers will typically require you to give your permission for Jugo to use your camera and microphone when you join a Event. You only need to do this once, although this may happen more often depending on your browser security settings.
Our currently supported browsers on PC and Mac are Google Chrome and Microsoft Edge. However, we are working on broader compatibility across all browsers, and while other browsers may work fine, we are unable to provide troubleshooting and support outside of the approved list.
For Help getting set up on your preferred browser please use the links below for detailed instructions.
Allowing your Camera & Mic in Google Chrome
Allowing your Camera & Mic in Microsoft Edge
If this does not resolve your camera and microphone issue, please contact your IT Department.
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