This short guide is to make sure you are all setup and ready to join your Jugo Demo. This should take no longer than a couple of minutes to run through and should ensure you can quickly and easily join your Jugo Meeting!
Joining a Jugo demo should be as easy as joining a Zoom or a Teams meeting. Often these in house video platforms are pre-configured by your IT department to allow them to work with your company's web security systems.
Network and Connectivity Help and Support
As this is your first time with Jugo, we've created a page where you can test everything will work on your device and Network. Sometimes this may require that you disconnect from your VPN or choose a different network when joining your Jugo Demo Meeting.
Check whether you can join your Jugo meeting click on the link here - https://app.chime.aws/check#
If you are unable to successfully complete the above test, then use the below Network Help guide for additional support.
Network and Connectivity Help and Support
Audio and Video Issues
For Help setting up your camera and microphone when you join your Jugo Demo Call, please refer to this help article.
As this is your first time joining a Jugo Call you may need to give permission for Jugo to use your camera and microphone then joining the meeting from your web browser. The article will guide you through doing this in your browser
Setting up your Audio and Video
Other Problems
Check out our FAQ and Troubleshooting section below:
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